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Part Time Card Services Representative I

The Part Time Card Services Representative I is responsible for dispute resolution; daily entering and settling of VISA and MC chargebacks and other pin-based transactions in the respective networks.

Essential Job Functions & Responsibilities:

  • Review dispute documentation received from banks for accuracy.
  • Code the dispute for the proper chargeback reason. 
  • Enter dispute either in the FIS portal or the appropriate network for pinned transactions.
  • Settle dispute with either funds are passed or denied
  • Updates the Chargeback Ledger
  • Provide second level support for dispute questions.
  • Open support tickets with vendors and participates in vendor calls.
  • Responds to client financial institution questions/concerns in a timely manner.
  • Ensures that personal work area and other shared Card Services departmental work areas maintained in a neat and organized manner.
  • Performs other duties as assigned, including any special projects

Education Requirements

  • High School Diploma; Associates degree in Accounting preferred or equivalent work experience.
  • Two years work experience in an office environment in an accounting clerk capacity, or completion of post-secondary business/accounting courses.
  • Banking experience preferred.

Position Requirements & Skills:

  • Intermediate working of computer operation and software use including Word and Excel.
  • Proficiency in composing business letters, mailings, creating and maintaining spreadsheets.
  • Basic understanding of financial data processing principles and processes.      Effective and pleasant verbal communication style and skill.
  • Effective typing/data-entry skills at a minimum of 30 wpm.
  • Highly accurate and efficient 10-key skills.
  • Intermediate PC operation and word-processing and spreadsheet software/application utilization proficiency, particularly Microsoft Office applications and Windows.
  • Strong documentation and written communication skills.
  • Effective and appropriate verbal, face-to-face and written communication skills.
  • Strong planning, coordination, time management, and organization skills.
 
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Education

Associate's Degree in Accounting or Banking Preferred

Experience

1-3 years

Location

Hutchinson, KS 67501

Part Time

Standard Benefits

  • Health, dental, vision, life, cancer and long-term disability insurance
  • 401k retirement and profit-sharing plans
  • Paid vacations, sick leave and holidays
  • Spending accounts
  • AFLAC benefits
  • Employee assistance program
  • Job-related educational assistance
  • Wellness benefits
  • Fun, friendly work environment!

Applying for Employment

Complete and submit an application form here. Be sure to attach your resume and a cover letter that specifies the position for which you are applying and your salary requirements.

We are an E-Verify Employer
E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows us to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

Mail Applications To:
Data Center, Inc.
Attn: Human Resources
20 W. Second Ave.
Hutchinson, Kansas 67501
Fax: 620-694-6880
Email: hr@datacenterinc.com

DCI is proud to be an Equal Opportunity Employer and offers a drug-free workplace.