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Card Services Analyst

The Card Services Analyst is responsible for generating, maintaining, and modifying ATM configurations by completing the necessary set-up steps to define ATMs and cardbases on the Switchware system for successful ATM & Card Services implementations. The Card Services Analyst will also assists Network, and ATM owners and vendors in fault isolation of systems, and acts as a technical liaison between Card Services, support in order to determine and correct problems quickly.

JOB REQUIREMENTS:

ATM & Cardbase Set-up

  • Enter information on Switchware for new and existing ATM services using various software applications.
  • Work with CSFi to determine the proper load files for the ATM.
  • Documents changes made to ATM and card base set-up and makes bank-indicated processing rule changes.

ATM & Card System Maintenance

  • Work with CSFi to develop custom ATM menu screens. 
  • Creates and writes custom reports using various application utilities.

Documentation

  • Maintains statistical reporting for ATM and Card transactions. 
  • Reviews and updates ATM and Card implementation procedures documentation as needed.

Problem-Solving & Technical Support

  • Uses Switchware application to view and determine causes of problems.
  • Utilize FIS Data Navigator and Switchware applications to diagnose and solve problems.
  • Assists Networking and Customer Support staff in resolving unusual or persistent ATM or card problems.

Other

  • Provides complete back-up support and assistance to Card Services Implementation Manager and Card Services Implementation Specialists during absences or as needed.
  • Ensures that related work areas are maintained in a neat and organized manner.
 
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Education

Bachelor’s Degree or equivalent work experience.

Experience

Three plus years work experience in a customer contact role, preferably in bankcard services and/or data processing. Experience in Microsoft Word and Excel.

Location

Hutchinson, KS 67501

Full Time

Standard Benefits

  • Health, dental, vision, life, cancer and long-term disability insurance
  • 401k retirement and profit-sharing plans
  • Paid vacations, sick leave and holidays
  • Spending accounts
  • AFLAC benefits
  • Employee assistance program
  • Job-related educational assistance
  • Wellness benefits
  • Fun, friendly work environment!

Applying for Employment

Complete and submit an application form here. Be sure to attach your resume and a cover letter that specifies the position for which you are applying and your salary requirements.

We are an E-Verify Employer
E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows us to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

Mail Applications To:
Data Center, Inc.
Attn: Human Resources
20 W. Second Ave.
Hutchinson, Kansas 67501
Fax: 620-694-6880
Email: hr@datacenterinc.com

DCI is proud to be an Equal Opportunity Employer and offers a drug-free workplace.