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Banking Product Specialist

DCI, a provider of full-service bank technology and processing solutions to the financial industry, has an opening for a Banking Product Specialist at our corporate offices in Hutchinson, KS. The Banking Product Specialist is responsible for providing demonstrations of various DCI Banking applications to bank customers in a pressure-free manner with an informative focus. This includes providing product solution benefits and implementation information regarding specific bank customer questions and concerns. This position can work remotely. 

Responsibilites:

Demonstration Presentation

  • Develops customized bank customer product presentations and demonstrations to support DCI's core data processing, digital banking, and ancillary solutions.
  • Performs and coordinates all aspects of activities required to guarantee bank satisfaction during the presentation of DCI's core data processing, digital banking, and ancillary solutions.
  • Coordinates logistics planning for each bank demonstration and maintains demonstration computers and equipment.  
  • Schedules product demonstrations and communicates with bank contacts in advance of demonstration visit.
  • Coordinates banks' and demonstration itineraries with Sales, Marketing, and Customer Services staff.
  • Plans and communicates comprehensive and thorough demonstration agendas and maintains adherence to the agenda during the demo.
  • Provides personalized welcome incidentals and available informational marketing literature to demonstration attendees.
  • Participates in needs analysis on pending bank demonstration visits to determine pertinent bank information, as well as specific bank needs and requests in the core processing system.
  • Develops presentation techniques with information obtained through needs analysis to identify product solution/benefit areas that will most closely meet banks needs and requirements and to highlight and promote DCI's core processing system features most relevant to bank needs.
  • Communicates appropriate system development requirement information to the appropriate Sales and Programming staff.

Customer Support

  • Maintains and strives to improve bank customer knowledge and understanding of DCI software applications.
  • Researches and resolves bank customer questions and concerns.
  • Assists in monitoring DCI application performance and communicates any problems and concerns to the Programming Department.
  • Provides input and makes suggestions for User Documentation.
 
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Education

Bachelor’s degree in Business Administration, Marketing, Banking or related, or equivalent work experience.

Experience

Minimum of two years banking related work experience is absolutely required. Prefer work experience in a related bank product demonstration/presentation and customer/sales support role with active database involvement and administrative responsibility.

Location

Hutchinson, KS 67501

Full Time

Standard Benefits

  • Health, dental, vision, life, cancer and long-term disability insurance
  • 401k retirement and profit-sharing plans
  • Paid vacations, sick leave and holidays
  • Spending accounts
  • AFLAC benefits
  • Employee assistance program
  • Job-related educational assistance
  • Wellness benefits
  • Fun, friendly work environment!

Applying for Employment

Complete and submit an application form here. Be sure to attach your resume and a cover letter that specifies the position for which you are applying and your salary requirements.

We are an E-Verify Employer
E-Verify is an internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows us to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.

Mail Applications To:
Data Center, Inc.
Attn: Human Resources
20 W. Second Ave.
Hutchinson, Kansas 67501
Fax: 620-694-6880
Email: hr@datacenterinc.com

DCI is proud to be an Equal Opportunity Employer and offers a drug-free workplace.