We saw a significant staff reduction in those dedicated to maintaining our system, enabling them to focus on serving our customers.
Friendly Hills Bank, California
DCI’s InstaKey® ATM Card Services
is your single
solution for card and ATM services with comprehensive
software, networking and service that expertly manage all of your ATM and POS transactions for you
One connection provides a single source for account entry, maintenance, card/PIN ordering, monitoring, transaction reporting and customized
DCI provides many services not available from other companies. We customize set-up to meet your bank’s unique needs, and make it easy
for you by managing all the details so you save
time, staff and money.
Features & Benefits:
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- 24-hour online monitoring and service to ATMs and card holders
- Access to regional and national affiliations
- Terminal network duality, surcharging, on-screen marketing, instant-issue cards and other benefits
- Balancing and reconciliation, helping you build interchange and other revenue
- Telephone voice response customer access for changes, etc.
- Online, real-time available balances, memo posting, history
- Regional and national network affiliations
- ATM surcharging and credits
- Single point, automatic, daily settlement
- Falcon fraud scoring and other fraud protection
- Bilingual capabilities
- On-screen marketing and surcharging
- Flexible ATM and POS limits
- Immediate capture and re-issue of lost / stolen cards
- Remote balancing of ATMs from iCore360®
- Charge-back research and processing
- Visa and MasterCard services, reporting and more
Call today for the best in card services!